Let’s Stay Connected ✨

At Calyvienn™, thoughtful service is part of every shopping experience.

Whether you would like to learn more about a jewelry piece, check the status of an order, or receive assistance after your purchase, our customer care team is here to help with clear and attentive support.

Contact Our Team

Hongtu Tech (Bengbu) Co., Ltd.

Email:
service@calyvienn.com

Customer Care Hours

Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: Closed

Messages sent outside our regular service hours will be reviewed on the next business day.

Help Us Assist You Faster

For questions related to an existing purchase, please include your order number and the email address used during checkout.

Providing these details helps our team locate your order more quickly and offer a more accurate response.

You may contact us regarding:

✦ Order status and shipping updates
✦ Product details and jewelry care
✦ Returns and order-related concerns
✦ General questions before purchasing

Thank You for Choosing Calyvienn™

We truly appreciate your trust in our brand.

From delicate crystal accents to refined everyday accessories, every Calyvienn™ piece is selected to bring a little more beauty and confidence to the moments that matter.

Our team looks forward to assisting you. 💎