Clear Guidelines for a Better Nercilvo™ Shopping Experience

Welcome to Nercilvo™.

These Terms of Service explain the rules and conditions for using our website, browsing our home and lifestyle collections, and placing orders through our online store.

In these Terms, “we,” “us,” and “our” refer to Nercilvo™, operated by The Container Store Inc.

By accessing or using our website, you agree to follow these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please discontinue using our website and services.

1. Use of Our Website

By using the Nercilvo™ website, you confirm that you are legally able to enter into this agreement under the laws applicable to your location.

You agree to use our website responsibly and only for lawful purposes.

You may not:

✓ Interfere with website operation
✓ Attempt unauthorized access
✓ Misuse website features or services
✓ Engage in activities that may harm our customers, business, or service providers

If you create an account or provide personal information, you are responsible for keeping your information accurate and protecting your account details.

2. Customer Information & Accounts

To place an order or access certain services, you may provide information including:

• Name
• Email address
• Phone number
• Shipping information
• Billing details
• Payment information

You agree that all submitted information is accurate, complete, and current.

Customer accounts are intended for personal use only and should not be shared, transferred, or used for unauthorized purposes.

3. Product Information 🌿

At Nercilvo™, we aim to provide accurate product descriptions, images, specifications, and details.

However, slight variations may occur due to:

✓ Screen display differences
✓ Lighting conditions in product images
✓ Material characteristics
✓ Product updates or improvements

We reserve the right to update, modify, replace, or discontinue products at any time without prior notice.

4. Orders & Purchase Acceptance

Submitting an order represents your request to purchase selected products according to these Terms.

An order is considered accepted only after:

✓ Payment has been successfully processed
✓ Order details have been confirmed

Nercilvo™ reserves the right to refuse, cancel, or limit orders when necessary, including situations involving:

• Incorrect customer information
• Suspected fraud or unauthorized activity
• Product availability issues
• Pricing or listing errors
• Unusual purchasing behavior

Please review your order carefully before checkout, as changes may not always be possible after processing begins.

5. Pricing, Taxes & Payments 💳

Product prices displayed on our website may change without prior notice.

The final amount charged will be the price shown during checkout, including applicable shipping fees, taxes, duties, or other charges where required.

Customers are responsible for providing valid payment information.

Payments are processed through secure third-party payment providers, and Nercilvo™ does not store complete credit or debit card details.

6. Shipping & Delivery 📦

Delivery times shown on our website are estimated and may vary depending on:

• Shipping carrier availability
• Destination location
• Customs procedures
• Weather conditions
• Holidays or unexpected delays

Once an order is transferred to the carrier, delivery handling is managed according to the carrier’s procedures.

Please review our Shipping Policy for details regarding processing times, tracking, and delivery information.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligibility may depend on:

✓ Product condition
✓ Return timeframe
✓ Proof of purchase
✓ Compliance with return requirements

Please review our return guidelines before sending any product back.

Unauthorized returns may not be accepted.

8. Personal Use Only

Products purchased from Nercilvo™ are intended for personal and household use unless otherwise approved.

You may not use our products or services for:

✓ Unauthorized resale
✓ Commercial distribution
✓ Fraudulent activities

We reserve the right to limit or cancel orders that appear to involve misuse or unauthorized resale.

9. Website Content & Intellectual Property

All website content, including:

• Text
• Product images
• Logos
• Graphics
• Brand elements
• Layout and design

belongs to Nercilvo™, The Container Store Inc., or authorized partners.

You may use website content only for personal, non-commercial purposes.

Copying, modifying, distributing, or using our content without written permission is prohibited.

10. Third-Party Services

Our website may include links, payment services, applications, or tools provided by third parties.

These services are provided for convenience, but Nercilvo™ does not control their:

• Content
• Security practices
• Privacy policies
• Availability

Your use of third-party services is subject to their own terms and policies.

11. Customer Feedback

If you provide reviews, comments, suggestions, ideas, or other feedback, you allow Nercilvo™ to use such feedback for:

✓ Improving products
✓ Enhancing customer experience
✓ Marketing and business development purposes

You confirm that submitted content does not violate third-party rights.

12. Errors, Updates & Availability

Occasionally, our website may contain errors involving:

• Product details
• Pricing
• Promotions
• Availability
• Descriptions

Nercilvo™ reserves the right to correct information, update content, cancel affected orders, or make necessary changes.

If an order is affected by an error, we may contact you for confirmation or provide an applicable refund.

13. Prohibited Activities

You agree not to use our website to:

✦ Violate laws or regulations
✦ Infringe intellectual property rights
✦ Upload harmful or misleading content
✦ Attempt unauthorized access
✦ Interfere with website security
✦ Send spam, malware, or fraudulent communications
✦ Collect customer information without permission

Violation of these Terms may result in restricted access, cancelled orders, or account termination.

14. Website Availability

We aim to provide reliable website access but cannot guarantee uninterrupted operation at all times.

Temporary interruptions may occur due to:

• Maintenance
• Technical updates
• System issues
• Circumstances beyond our control

15. Disclaimer of Warranties

Our website, products, and services are provided on an “as available” basis.

To the fullest extent permitted by law, Nercilvo™ does not guarantee that:

✓ Website access will always be uninterrupted
✓ All information will be completely free of minor errors
✓ Products will meet every individual expectation

This does not affect rights provided under applicable consumer protection laws.

16. Limitation of Liability

To the maximum extent permitted by law, Nercilvo™, The Container Store Inc., employees, partners, affiliates, and service providers are not responsible for indirect or consequential damages related to:

• Website use
• Product purchases
• Delivery delays
• Third-party services

17. Indemnification

You agree to protect and hold harmless Nercilvo™, The Container Store Inc., and related parties from claims or damages resulting from:

✓ Misuse of our website
✓ Violation of these Terms
✓ Violation of applicable laws
✓ Infringement of third-party rights

18. Suspension or Termination

We may restrict or terminate access to our website if we believe these Terms have been violated or services have been misused.

Any existing payment or legal obligations remain valid after termination.

19. Governing Law

These Terms are governed by the applicable laws of the State of Texas, United States, without regard to conflict of law principles.

Disputes will be handled according to applicable legal procedures.

20. Changes to These Terms

Nercilvo™ may update these Terms from time to time due to changes in services, business practices, or legal requirements.

Updated Terms will be posted on this page and become effective when published.

Continued use of our website means you accept the updated Terms.

Thank You for Choosing Nercilvo™ 🌿

We appreciate your trust and are committed to providing a shopping experience that feels simple, secure, and reliable.

From thoughtful home essentials to everyday living solutions, Nercilvo™ is dedicated to helping you create spaces that feel comfortable, organized, and beautifully designed.