Simple, Safe & Reliable Payment Experience with Nercilvo™

At Nercilvo™, operated by The Container Store Inc., we want every checkout experience to feel simple, transparent, and secure.

Whether you are adding a home essential, refreshing your living space, or choosing a thoughtful décor piece, our goal is to make every purchase process smooth and reliable.

All prices and transactions on our website are processed in United States Dollars (USD) unless otherwise stated during checkout.

Available Payment Methods ✨

The payment options available for your order will be displayed during checkout.

Depending on your location and payment availability, supported methods may include:

✦ PayPal
✦ Major credit cards
✦ Major debit cards
✦ Other secure payment options displayed at checkout

Paying with PayPal

When selecting PayPal at checkout, you will be redirected to PayPal’s secure payment platform to complete your purchase.

You may typically complete payment by:

✓ Signing in with your existing PayPal account
✓ Using an eligible credit or debit card through PayPal guest checkout (when available)

A PayPal account may not be required if guest checkout options are provided.

Payment information is processed directly through PayPal’s secure systems according to their own security and privacy practices.

Credit & Debit Card Payments

Nercilvo™ accepts eligible credit and debit card payments through authorized payment providers.

Available card options will be shown during checkout.

Please note:

✓ Nercilvo™ does not store your complete card details
✓ Payment information is processed through secure third-party providers
✓ Card information is transmitted through protected checkout connections
✓ Billing information should match the details registered with your card provider

Payment Authorization

Submitting an order does not always mean that payment has been approved immediately.

Your payment provider or bank may decline or delay a transaction due to:

• Incorrect payment or billing information
• Insufficient available funds
• Security verification checks
• International payment restrictions
• Expired cards or authorization limits

If your payment is declined, please review your information or contact your bank/payment provider for further assistance.

Nercilvo™ cannot change or override decisions made by banks, card issuers, or payment processors.

Currency & Additional Charges 🌿

All orders are processed in USD.

If your payment account uses another currency, your financial institution may apply additional charges, including:

✦ Currency conversion adjustments
✦ International transaction fees
✦ Bank processing charges

These fees and exchange rates are determined by your bank or payment provider and are not controlled by Nercilvo™.

Secure Checkout Protection 🔒

Protecting your information is an important part of the Nercilvo™ shopping experience.

We use secure checkout technology and trusted payment partners to help protect your personal and payment information during transactions.

For security purposes, we may review or temporarily hold orders when unusual payment activity is detected.

In some situations, additional verification may be required before an order can be processed.

Payment Confirmation

After a successful payment, an order confirmation email will normally be sent to the email address provided during checkout.

If you do not receive your confirmation email, please check your spam or junk folder.

If payment has been completed but your order confirmation is missing, please contact us with:

✓ Full name
✓ Email address used during checkout
✓ Approximate payment time
✓ Transaction reference number (if available)

For your security, please do not send complete card numbers, passwords, or sensitive banking information by email.

Complete Your Order with Confidence ✨

From discovering a new home essential to completing your purchase, Nercilvo™ is committed to creating a checkout experience that feels secure, convenient, and thoughtfully supported.

Thank you for choosing Nercilvo™ — bringing modern comfort and beautiful living details into every home.